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How can small and medium-sized enterprises establish efficient warehouse management?
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Publish Time:
2025-09-19
Addressing the pain points of chaotic warehouse management and time-consuming inventory searches faced by small and medium-sized enterprises, it is necessary to focus on Process optimization, system upgrades, equipment adaptation, and personnel training Promote through four-dimensional collaboration, implementing it in phases while adhering to the principle of cost-effectiveness. Below is the detailed implementation plan along with an investment analysis:
I. Current Situation Diagnosis and Infrastructure Renovation (1–3 Months)
1. Warehouse Layout Optimization
- Partition Management : Divide the "inbound temporary storage area," "picking area," "return area," and "exception area" according to cargo attributes to prevent cross-mixing. For example, high-frequency picking SKUs should be placed in the prime zone (middle section of shelves, 1.2–1.7m from the floor), while heavy goods are stored against the wall or on lower levels, and lightweight items are kept on upper shelves.
- Flow Path Design : Adopt a "U-shaped" or "linear" workflow to minimize the travel distance of forklifts and personnel. For example, the inbound area → storage area → picking area → outbound area can form a closed loop, eliminating unnecessary back-and-forth movements.
- Shelf Selection : Select the appropriate shelving system based on the weight of the goods. For heavy-duty items (over 500 kg per pallet), use beam-type shelving combined with pallets; for lighter goods (under 200 kg), opt for selective or flow rack systems; and for long-shaped items like pipes, choose cantilever racks.
2. Standardization of Basic Data
- SKU Coding System : Establish a unique SKU coding rule (e.g., "Category + Specification + Batch"), ensuring "one item, one code." For example, a certain hardware component is coded as "WJ-001-202509," corresponding to its specific model and batch.
- Inventory Data Calibration : By combining "static inventory counts with dynamic spot checks," we can correct historical inventory discrepancies. It is recommended to conduct a full inventory count once a month, while performing weekly spot checks on high-frequency SKUs to ensure that book-to-physical variances remain below 5%.
II. System Upgrade and Investment in Digital Tools (3–6 Months)
1. Warehouse Management System (WMS) Selection
- Lightweight WMS Small and medium-sized enterprises can opt for the SaaS version of WMS solutions (such as Fuller or Tongtianxiao), with annual fees ranging from approximately 50,000 to 200,000 yuan. These platforms support basic functions like inbound/outbound logistics, inventory counting, and stock alerts. For instance, after adopting a certain SaaS-based WMS, an e-commerce company saw a 40% improvement in picking efficiency and achieved 99% inventory accuracy.
- ERP Integration : If you already have an ERP system (such as UFIDA or Kingdee), consider integrating the warehouse module first to avoid data silos. For example, you can achieve inventory synchronization between your WMS and ERP system via API interfaces, thereby reducing manual entry errors.
- Mobile App : Equipped with a PDA or mobile app, it enables "scan-to-inventory/retrieve/audit," reducing the circulation of paper documents. For instance, a manufacturing company found that after adopting PDA-based scanning, their inventory entry time was cut by 50%, while error rates dropped by as much as 90%.
2. Internet of Things Technology Applications
- Barcode/RFID : Attach barcodes or RFID tags to high-frequency SKUs for quick identification. For instance, RFID tags can be read in bulk, boosting inventory efficiency by more than 10 times.
- Temperature and Humidity Monitoring : Install temperature and humidity sensors for cold-chain or special cargo (such as pharmaceuticals and electronic components) to enable real-time monitoring and early warning. For instance, a certain pharmaceutical warehouse reduced its product damage rate to below 0.5% by using temperature and humidity sensors.
III. Equipment Investment and Automation Upgrade (6–12 Months)
1. Basic Equipment Configuration
- Moving equipment : Choose a manual forklift (under 2 tons), an electric forklift (2–5 tons), or an AGV (automated guided vehicle) based on the weight of the goods. For example, small to medium-sized enterprises can start by equipping themselves with 1–2 electric forklifts, each costing approximately 50,000–100,000 yuan, which will significantly boost material-handling efficiency.
- Storage device : Configure shelving based on the characteristics of the goods. For example, use beam-type shelving for heavy items (costing approximately 200–500 yuan per cubic meter), and select pallet racking for lighter goods (costing around 100–300 yuan per cubic meter).
- Picking Equipment : Configure picking carts, turnover boxes, and other equipment to enhance picking efficiency. For example, using picking carts can reduce the walking distance for staff, boosting picking efficiency by 30%.
2. Automation Equipment Pilot Program
- AGV/AMR : Pilot the use of AGVs (Automated Guided Vehicles) or AMRs (Autonomous Mobile Robots) in the order-picking area to achieve "goods-to-person" picking. For instance, after an e-commerce company introduced AGVs, its order-picking efficiency improved by 50%, while labor costs were reduced by 30%.
- Automatic Sorting System For enterprises with high outbound volumes, automated sorting machines (such as cross-belt sorters) can be configured, achieving sorting efficiencies of 5,000 to 10,000 items per hour.
4. Personnel Training and Organizational Optimization
1. Staffing and Training
- Warehouse Manager : Administrators should be assigned based on warehouse area (e.g., 1 supervisor + 2 operators for every 2,000㎡), and they must possess basic warehousing knowledge and system operation skills.
- Training System : Regularly conduct training sessions on "Warehouse Processes," "System Operations," and "Safety Protocols," such as monthly hands-on drills and quarterly theoretical assessments.
- Performance Evaluation : Establish a KPI assessment system (such as inventory accuracy, picking efficiency, and cycle count frequency), linking it directly to performance bonuses. For example, if inventory accuracy exceeds 98%, employees will receive a bonus; however, if it falls below 95%, a deduction will be applied.
2. Organizational Structure Adjustment
- Establish a warehousing department : Clearly define the responsibilities of the warehouse manager, supervisor, and operators to avoid "multiple layers of management." For example, the warehouse manager is responsible for overall planning, the supervisor handles daily operations, and the operator takes charge of specific tasks.
- Cross-departmental collaboration : Establish a regular communication mechanism with the procurement, sales, and finance departments (e.g., weekly meetings) to ensure seamless sharing of inventory data and collaborative demand forecasting.
V. Cost Control and Input-Output Analysis
1. Initial Investment Budget
- System Deployment :SaaS WMS annual fee ranges from 50,000 to 200,000 yuan, while PDA equipment costs between 50,000 and 100,000 yuan (calculated based on 10 units).
- Equipment Investment : Shelf system renovation costs 100,000–300,000 yuan (calculated based on a 500㎡ warehouse), electric forklifts cost 50,000–100,000 yuan per unit, and AGV pilot projects range from 200,000 to 500,000 yuan (based on two units).
- Personnel Training : The annual training cost is approximately 20,000 to 50,000 yuan.
2. Benefit Assessment
- Efficiency Improvement : Picking time is reduced by 50%, inventory accuracy improves to 99%, and order processing cycle is shortened by 30%.
- Cost savings : Labor costs reduced by 30%, inventory turnover improved by 20%, and product damage rate lowered to below 1%.
- Investment Payback Period Typically, the initial investment can be recouped within 1-2 years, with significant long-term benefits.
6. Phased Implementation Approach
- Short-term (1–3 months) : Completed warehouse layout optimization, standardized basic data, and launched a lightweight WMS.
- Mid-term (3–6 months) : Promote system integration, IoT technology applications, and basic equipment configuration.
- Long-term (6–12 months) : Pilot automated equipment, optimize the personnel training system, and establish a continuous improvement mechanism.
Small and medium-sized enterprises seeking to establish an efficient warehouse management system need a "soft-and-hard" approach, leveraging the coordinated efforts of four key dimensions: process optimization, system upgrades, equipment adaptation, and staff training—each implemented in phased increments. In the initial stage, focus should be placed on foundational improvements and system deployment; during the mid-term phase, advance toward digital tools and equipment upgrades; and in the long term, aim for full automation while continuously refining operations. Cost investments must align with the company’s actual scale and specific needs, prioritizing cost-effective solutions that ensure a return on investment within 1 to 2 years—ultimately enhancing both warehouse efficiency and long-term cost competitiveness.
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