What are the practical roles and functions of storage racks in warehouse management?

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Publish Time:

2025-10-04

 
 
Shelving is not a "simple tool for arranging goods" in warehousing—it is the core solution that addresses real pain points such as "insufficient space, time-consuming inventory searches, fragile products, and low operational efficiency." Its functions are directly integrated into the daily operations of warehouse management, supporting efficient operations across four key dimensions: "storage, handling, retrieval, and protection." Below, we’ll break down shelving’s six practical roles and functions, illustrated with real-world scenarios.

 

The 6 Practical Roles of Shelving in Warehouse Management: Solving Everyday Operational Pain Points

In daily warehouse operations, the value of shelving is evident at every step—from "how to place" items upon arrival, to "how to locate" them during picking, to "how to retrieve" them for shipment. Even tasks like inventory management and protective measures—"how to manage"—rely heavily on the support provided by shelving. At its core, the true function of shelving is to transform abstract warehousing needs into practical, highly efficient operational processes.

I. Practical Function 1: "Requesting Space Above"—Addressing the Core Pain Point of "Warehouses Can't Accommodate Enough"

The primary challenge for most warehouses is "limited floor space—there isn’t enough room to stack goods directly on the floor." Shelves help by Vertical extension + dense layout , transforming "idle overhead space" into a usable storage area—directly boosting storage capacity while avoiding the high costs of "renting new warehouses."
  • Real-world Scenario 1: Traditional Piling vs. Shelf Storage Comparison
 
  • A fast-moving consumer goods company’s warehouse (1,000㎡) traditionally stacks cardboard boxes up to 3 layers high on the floor, accommodating around 5,000 boxes. After switching to a 4-tier medium-duty pallet racking system, storage capacity increased to 18,000 boxes—equivalent to storing an additional 13,000 boxes without expanding the warehouse. This setup also helps the company save approximately 200,000 yuan annually in leased warehouse costs, calculated at 200 yuan/㎡/month in first-tier cities.
  • Real-world Scenario 2: Irregular Space Utilization
 
  • Warehouse corners and gaps between pillars are often left unused (for example, with pillar spacing of 2.5 meters, traditional stacking methods can’t fully utilize the space). However, by installing "custom corner shelving" or "narrow-aisle racking," these "dead corners" can be transformed into valuable storage areas. As a result, one furniture warehouse was able to store an additional 300 sets of tables and chairs, increasing its space utilization rate from 70% to 92%.

 

Automated warehouses are typically tall, allowing for upward expansion to maximize storage space.

II. Practical Function 2: "Fixed Storage Locations," addressing the efficiency issue of "searching for goods feeling like 'treasure hunting'"

Traditional warehouses rely on "goods piled haphazardly, with veteran employees solely responsible for remembering their locations," making it take newcomers 10 to 15 minutes to find items. During inventory checks, discrepancies often arise—such as when the system indicates that an item is in stock, but it can’t actually be located. Shelves are arranged in a way that… Unique Warehouse Location Code , ensuring that each item has a "fixed location and precise positioning," completely transforming "chaotic storage."
  • Practical Application: How to Use Location Codes?
 
  • The "Zone - Column - Level - Position" of the shelf corresponds to a unique code (e.g., "Zone B, Column 02, Level 03, Position 01"). When goods are received into the warehouse, their codes are scanned and linked. The WMS system then实时 records "which product is stored in which location, and how much remains."
    • When picking items: Pickers head directly to the corresponding shelves based on the system-displayed locations, reducing the time spent locating goods from 10 minutes to just 1-2 minutes.
    • During inventory checks: Verify items one by one according to storage location order, working in tandem with a barcode scanner—scanning and clearing each item as you go. This approach boosts inventory efficiency by 60%, while reducing the error rate from 0.8% down to just 0.1% (based on data from a certain e-commerce warehouse).
  • Special Requirement: Enforce "First-In, First-Out"
 
  • Food, pharmaceuticals, and other perishable goods are most vulnerable to the issue of "first-in, last-out," where items stored earlier end up buried at the bottom of the inventory—and by the time they’re due for removal, they’ve already expired. By using "flow-style shelving" (where products slide smoothly from the inbound end toward the outbound end, accessible only from the latter), businesses can automatically ensure a "first-in, first-out" system. After implementing this solution in a bread warehouse, the company saw its loss rate for near-expiry products drop dramatically—from 12% down to just 3%.

III. Practical Application 3: "Human-Machine Collaboration," addressing the operational challenges of "heavy lifting and low efficiency."

In warehousing operations, "manual handling is exhausting, and forklift work is slow" is the norm—shelving systems, however, Structural design adapted for manual use or equipment , reduce "ineffective movements" to make picking and packing easier and faster.
  • Adapting to humans: Reducing bending and climbing high.
 
  • Small items picked manually—such as 3C accessories and stationery—are stored on "medium-height shelving units, standing 2 to 3 meters tall," allowing pickers to reach all levels from the ground without needing a ladder. The shelf panels are designed with a depth of 50–60 cm, perfectly accommodating two cardboard boxes at once, eliminating the hassle of "reaching too far to grab items at the back." As a result, daily order-picking capacity has increased from 80 items to 150.
  • Forklift-compatible: Quickly Lift and Pick Up Pallets
 
  • For palletized goods such as auto parts and home appliances, "beam-type racking systems" are used, allowing forklifts to directly lift the pallets (eliminating the need for manual handling). Additionally, the shelf height is adjustable—for instance, it can be set to 1.2 meters per level according to the pallet height—so forklift operators no longer need to frequently adjust the lifting height. As a result, storage and retrieval time is reduced from 5 minutes per pallet to just 1.5 minutes per pallet.
  • Adapting to Automated Equipment: AGV Automatic Docking
 
  • Nowadays, many warehouses use AGVs (Automated Guided Vehicles) to move material boxes. Shelves need to be designed with a dedicated "AGV passage" (80–100 cm wide)—for example, by leaving the bottom of "material box shelves" empty. This allows undercarriage AGVs to crawl underneath and automatically lift the boxes for transport, eliminating the need for manual assistance. As a result, daily handling capacity has increased dramatically—from 200 boxes per day to as many as 800 boxes.

IV. Practical Function 4: "Layered Protection of Goods," addressing the issue of losses caused by "crushing, moisture damage, and breakage."

In traditional stacking, the bottom items get compressed and deformed by the weight of the layers above (for example, when stacking cardboard boxes five high, the bottom ones tend to collapse), while items near the ground often become damp—especially during the rainy season, when moisture rises from the floor, leading to mold growth. These types of damage directly increase costs. Shelves, however, effectively prevent such issues by providing stable support and keeping goods elevated off the floor. Layered support + Elevated design , fundamentally protecting the goods.
  • Avoid compression: Independently supported design
 
  • Heavy-duty racking systems (single-pallet capacity: 1–5 tons) feature independent load-bearing capacity on each level. For example, when stacking car engines weighing up to 3 tons, only one pallet is placed on each level, ensuring the lower layers remain undamaged. After implementing this system in a furniture warehouse, the deformation rate of sofa frames dropped significantly—from 15% down to just 2%. As a result, the warehouse has seen an annual reduction in loss costs of approximately 100,000 yuan.
  • Avoid moisture: Elevated, floor-free design
 
  • All shelves have a base that is 10–15 cm above the ground (for example, medium-sized shelves come with 10-cm-high feet), preventing goods from directly touching the floor. During the rainy season, this reduces the moisture exposure of products from 8% to just 0.5%, making it especially ideal for food items and goods packaged in paper materials.
  • Special Protection: Designed for Hazardous Goods / Precision Items
 
  • For hazardous materials in chemical warehouses (such as alcohol and paint), use "explosion-proof shelving" (made from antistatic materials to prevent static electricity from causing ignition). For precision chips in electronics factories, opt for "shock-absorbing shelving" (equipped with vibration-damping pads to minimize damage caused by vibrations during handling)—addressing the unique challenges of protecting specialized goods.

V. Practical Function 5: "Ensuring Operational Safety," addressing the risk of accidents such as "shelving collapses" and "forklift collisions."

Warehouse safety is the bottom line—traditional "DIY shelving" often lacks sufficient load-bearing capacity and can collapse, while forklift operations that collide with shelves may cause goods to fall. Such accidents not only lead to financial losses but could also result in injuries. Compliant shelving systems, however, ensure both safety and efficiency. Reinforced structure + protective accessories , reducing security risks.
  • Collapse Prevention: Load-Bearing Compliance + Ground Fixation
 
  • The upright posts and crossbeams of standard shelving units are all designed with load-bearing calculations in mind— for instance, the posts of heavy-duty racks are at least 2.0 mm thick—and are securely anchored to the floor using expansion bolts (to prevent the shelves from tipping over). In one logistics warehouse, heavy-duty racks capable of supporting up to 5 tons were fully loaded with goods, yet showed no signs of deformation, effectively eliminating any risk of "shelf collapse."
  • Collision Prevention: Equipped with Protective Accessories
 
  • The shelf uprights are prone to forklift collisions, but installing "upright protectors" (made of rubber to absorb impact force) can reduce collision damage by up to 80%. Additionally, equipping the corner areas of shelf aisles with "anti-collision guardrails" prevents forklifts from directly hitting the shelves, ensuring the safety of both personnel and merchandise.

6. Practical Function 6: "Supporting Automation/Digitalization," addressing the challenge of "difficult implementation of smart warehousing."

Nowadays, many companies are eager to implement "automated warehouses" and "digital management," but they lack the right shelving solutions—without which AGVs, stacker cranes, and WMS systems can’t function effectively. After all, shelving is the "infrastructure" of smart warehousing; without it, cutting-edge technology simply can’t be put into practice.
  • The "Carrier" of Automation Equipment
 
  • The "high-rise racking" systems (10–40 meters high) in automated stereoscopic warehouses must be equipped with "stacker crane guide rails" and "sensor mounting locations," enabling the stacker cranes to precisely store and retrieve goods according to instructions from the WCS system. At one e-commerce company, a stereoscopic warehouse featuring high-rise racking combined with stacker cranes processes 200,000 orders daily—four times the capacity of a traditional warehouse.
  • The "Data Anchor" of Digital Systems
 
  • The core data of a WMS system (Warehouse Management System) is "shelf location information"—without shelf location codes, the system cannot track inventory or assign picking tasks. For instance, at an automotive factory, the WMS system uses shelf location codes to automatically trigger replenishment alerts when production materials are running low, preventing line stoppages. At the heart of it all lies the efficient management of shelves.

Choosing the Right Shelving for Different Scenarios: Selection Guidelines for Practical Applications

The functionality of shelving must be “tailored to the need”—choosing the wrong type of shelving can backfire entirely (for example, using flow racks to store heavy pallets could damage the rails). Here’s a guide to selecting the right shelving for common scenarios, directly matching your actual requirements:
Actual demand Suitable Shelf Types Real-life cases
Handling palletized heavy goods (1–5 tons per pallet), forklift operations Beam-style shelving Automotive parts warehouse stocks engine trays
Store small items in boxes using the "first-in, first-out" principle. Flow-style shelving The bakery stores packaged bread.
The warehouse is small, but if you want to store more, use shuttle carts for automation. Shuttle Cart Rack Cold-chain warehouses store frozen foods.
Store small, lightweight items and aim to maximize space by utilizing the ceiling height for multi-level storage. Loft-style shelving The electronics factory stocks chips and resistors.
Implementing automated stereoscopic warehouses with stacker cranes for storage and retrieval. High-rise pallet racking JD Asia No.1 E-commerce Warehouse

Shelving is a crucial step in transforming warehouse operations from chaos to order.

The actual purpose of shelving ultimately points to "solving everyday challenges, reducing costs, and boosting efficiency"—it transforms warehouses from spaces "overflowing with goods, where finding items relies on memory," into areas "where products are neatly organized by tier, with clear storage and retrieval locations." It also shifts operations from "labor-intensive, physically exhausting manual handling, often leading to product damage," to "swift human-machine collaboration, ensuring safety and reliability." For most businesses, selecting and effectively utilizing the right shelving system is the most direct and practical first step toward "improving quality and cutting costs" in warehouse management.
 
 

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